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TL;DR — GoHighLevel webhooks run in both directions: the Inbound Webhook trigger gives any external app a URL to send leads/data to (contact created, workflow fired, instantly), and the outbound Webhook action pushes workflow data to any URL (custom app, n8n, Make). Two catches: they're Premium Actions billed per execution (~$0.01 at time of writing — cents at normal volume, real money at high volume), and if you're here for Facebook Lead Ads — you probably don't need a webhook, because a native integration already syncs FB leads for free.
The two directions
| Type | Data flows | Typical use |
|---|---|---|
| Inbound Webhook (workflow trigger) | External app → GoHighLevel | Third-party form tool sends a lead → contact created → follow-up workflow fires |
| Webhook action (outbound) | GoHighLevel → any URL | New booking or payment pushes data to your app, n8n, Make, or a spreadsheet backend |
Facebook Lead Ads + webhooks: read this first
Most people searching "Facebook lead ads HighLevel webhook" don't need a webhook. GoHighLevel has a native Facebook Lead Ads integration — connect your Page under Settings → Integrations and leads sync straight into the CRM, trigger workflows, and get an SMS in seconds. No webhook, no Zapier, no per-task fee.
When the webhook route IS right: your leads land somewhere else first — a third-party form builder, a client's legacy system, an ad tool that only offers "send to webhook." Then you point that tool at an Inbound Webhook URL, map the name/email/phone fields, and every forwarded lead becomes a contact with automation attached. Same result, one extra hop.
How to set up an inbound webhook
- Create the trigger: new workflow → Inbound Webhook trigger → GoHighLevel generates a unique URL.
- Send a sample payload: paste the URL into the sending app and fire one test request so GoHighLevel can read the data shape.
- Map the fields: match incoming fields to contact fields (use custom fields for anything non-standard).
- Add actions and publish: tag, SMS, pipeline stage — then publish. Requests now fire the workflow in real time.
The honest cost catch
Webhook triggers and actions are Premium Triggers & Actions, billed per execution — roughly $0.01 each at the time of writing, with a small monthly allotment included and rebilling options for agencies. A local business syncing a few hundred leads a month pays cents. A high-volume sync firing tens of thousands of times is a real line item — the same "usage fees add up" pattern as SMS and other usage billing. Check current premium-action pricing inside your account before wiring anything high-volume.
Webhook vs API vs Zapier
| Bridge | Best when | Cost |
|---|---|---|
| Webhook | Both tools support it; you want real-time, no middleman | ~$0.01/execution premium billing |
| Zapier (LeadConnector) | No webhook support on the other end; you want visual no-code | Separate Zapier subscription |
| API v2 | Custom read/write integration, developer available | Developer time |
Frequently asked questions
What are GoHighLevel webhooks?
Real-time data push, both directions: Inbound Webhook trigger (apps send data in) and outbound Webhook action (workflows push data out).
How do I connect Facebook Lead Ads with a webhook?
Usually you don't — the native FB Lead Ads integration syncs leads without one. Webhooks are for when leads land in a third-party tool first.
Are webhooks free?
They're Premium Actions billed per execution (~$0.01 at time of writing). Cents at normal volume, real money at high volume.
Webhook or API?
React to events → webhook. Custom read/write integration → API v2 (needs a developer).
Webhook or Zapier?
Direct webhook when both ends support it; Zapier when they don't or you want visual no-code with error handling.